CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
CHOCOLATE PROCESSING EQUIPMENT
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ME.TRA QUALITY SURVEY
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Company Name* :
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Instructions: Select only one option for each question. * = required field
Rating : 1 very bad; 2 bad; 3 fair; 4 good; 5 excellent
OUR SALES DEPARTMENT
Knowledge of technical-sales managers?
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5
Feedback communication from our offices?
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Precision and thoroughness of the offers?
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Courtesy of the operators?
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5
Globally, how do you evaluate our sales department?
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OUR PRODUCTS
How do you judge the reliability of our product when in use?
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How do you evaluate the value for money level?
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Effectiveness of the working plant?
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Materials quality and design?
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Globally, how do you evaluate our product?
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PROCESSING OF YOUR ORDERS
Generally, how do you judge the order processing time?
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How is the adequacy to particular needs?
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5
How do you judge the quality and the effectiveness of the ways we use to communicate with you in different situations?
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5
OUR INSTALLATION AND POST-SALE TECHNICAL SUPPORT
How do you judge the technical competence of our personnel in ordinary and extra-ordinary problem solving?
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Availability, courtesy and know-how of our personnel?
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How do you judge the returned products/claims policy?
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5
GENERAL VIEW OF OUR COMPANY
Generally, how do you judge the activity of ME.TRA SpA and the level of technological know-how of our company?
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5
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